I also reached out to them on Twitter but they directed me to this form. I followed up with them on Twitter with what happened in this screenshot but they are now ignoring me.
but they are now ignoring me.
Hmm. Did you try giving them your email address?
That is 100% a bot, and whoever made the bot just stuck in a custom regex to match “user@sld.tld” instead of using a standardized domain validation lib that actually handles cases like yours correctly.
Edit: the bots are redirecting you to bots are redirecting you to bots. This is not a bug. This is by design.
Smells like bad regex
Exactly. After the @ they should just confirm there’s at least one period. The rest is pretty much up in the air.
The easiest and most correct check: any character, then @, then any other character.