Social Security Chief Says White House Ordered 'Rapid' Phone Service Cutbacks
www.huffpost.com
Leland Dudek told stakeholders such big changes, being enacted in just two weeks, typically take two years.

Summary

Social Security Acting Commissioner Leland Dudek stated that rapid phone service cutbacks, set to take effect March 31, were mandated by the Trump White House.

The changes will require in-person identity verification for claimants unable to use the website. Critics, including Democrats and AARP, argue the policy burdens seniors and disabled people.

Field office staff report inadequate training ahead of expected visit surges.

Dudek, a Trump loyalist, faced backlash over recent controversial actions linked to White House directives.

    • bassow@lemmy.world
      14·
      3 days ago

      Troompa Loompa doo-ba-dee-doo, I’ve got a briefing just for you. Troompa Loompa doo-ba-dee-dee, Guess who forgot about diplomacy?

      What do you get when you govern by tweet? Policy swings that can’t stand on two feet. Blame goes flying in every direction, While facts get lost in the news correction!

      You’ll get no… grown-up debate, Just vibes and polls and culture war bait. Why not try… something brand new? Like telling the truth—too radical for you?

      Troompa Loompa doo-ba-dee-done, Can’t name a win, but they sure spin one. Troompa Loompa doom and despair, Try finding a budget—if you dare!

      How do they cope with a crisis or two? By holding a hearing and blaming a few. If something breaks, just shrug and say, “Let’s ban books or TikTok today!”

      They don’t want… nuance or plans, Just memes and PACs and high-fives from fans. If you’re wise, you’ll listen to me: Don’t run the country like reality TV.

      Troompa Loompa doo-ba-dee-dough, Good luck, America—enjoy the show!