• MeaanBeaan@lemmy.world
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    5 months ago

    This is completely anecdotal on my part but I work customer service. part of my job involves resetting customer passwords for our online portal. We generate temp passwords for this to provide to our customers. These passwords often have exclamation points in them. The number of people I encounter on a regular basis who flat out just don’t know what an exclamation point is is frankly horrifying. We definitely are not doing a good job teaching people how to write.