Tbh, I get so tired of the customer service mandates bullcrap when I’m calling in.

“Thank you for contacting us” “I’m sorry for the inconvenience” “I understand this may be frustrating” “let me take a moment to fix this for you” “I appreciate your patience” “thank you for waiting”

Just fix my problem, I know you’re mandated to say those lines, you don’t actually care, so let’s just get this over with.

I’d bet my left nut those stupid lines do help to calm down insolent callers though.