Even worse in my opinion is when you find someone who had the same problem as you and the only person who replies says “use google.” It’s like that’s how I got to this page!
So many of my searches lead to Microsoft forums where my exact issue is posted, MS asks for more information, then some auto-mod closes the issue because there wasn’t any further follow up and they can’t replicate it.
Hate it when I search an issue and the only other person with the same problem is me 5 years ago and I didn’t figure it out then either.
I think it’s worse when they say they found a solution and include a link which is now dead.
With Google dropping its archive I feel like dead links are going to be more and more common.
Even worse in my opinion is when you find someone who had the same problem as you and the only person who replies says “use google.” It’s like that’s how I got to this page!
I hate the ones that are just “open a case” and then they close the thread without saying what the fix ended up being, looking at you Veeam forums.
So many of my searches lead to Microsoft forums where my exact issue is posted, MS asks for more information, then some auto-mod closes the issue because there wasn’t any further follow up and they can’t replicate it.
And it always marks the damn “thank you for contacting Microsoft” post as “the answer”
Every. Damn. Time.
“I’ll upload a patch later this week” 12 years ago
Relevant XKCD
aww you beat me to it.