My local Wincos had a self checkout, and only have 1 or 2 cashiers open. They used to have two security guards and three cashiers managing the self checkout, with a massive line of people all the way to the back. It was like that for two years.
Today, I visited and they took the whole thing down, while having 5 checkout lines open. No security guards.
Real pleasant experience.
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Sounds like the problem here was they didn’t buy enough self check out machines to meet their demand. Going back to humans is a weird choice
It’s moreso theft.
I like them if I only stopped in for like 1 or 2 things.
Fuck self checkouts when I’m there for my weekly grocery stock up though.
I’ve quickly gotten fed up with self checkouts. Seemed like a good idea at first but it’s more trouble than it’s worth imo
I guess I fail to understand the trouble? After the first couple times you use one, the system and procedure are pretty reliable.
I definitely figured it out a long time ago, but other people sure haven’t. Back when there was maybe 3 of them max in a store, I actually liked them a lot. They were a great way to skip the checkout line when you were one of the few who wasn’t afraid to use them. With them having almost entirely replaced traditional cashiers in some stores now though, it forces everyone to use them. Checkout is taking longer than ever as people who aren’t comfortable with the system are forced to fumble through the process of ringing-up and bagging a cart-full of groceries. It usually ends with the one or two cashiers stuck supervising the self checkouts desperately trying to help everyone scan their stuff at once instead of being able to focus on one customer at a time, slowing the whole process down.
Certain stores near me seem to have thought the solution to this slowdown was to bust open a second exit in the storefront so they could add even more self checkouts. Then they had to go and hire a squad of new security guards to patrol for shoplifters because the new renovation made it impossible for the few cashiers that remained to supervise the hoard of people checking out all at once.
They used to be very convenient, but now I’m watched while I shop, and I don’t like it.
I’m with you. Unless I have a full shopping cart, I use self checkout.
Yeah, I’ve found the best measurement is no more than one of the “small” shopping carts full. And not heaping full, mind you.
Honestly I love self checkouts when I’m only grabbing a handful of things.
The issue is that a lot of theft occurs with self checkout, as people are checking out 2-3 things but secretly standing away a pile of things and walking out of the door.
Self checkout at this WinCo led to multiple security guards stopping people from exiting until they can review your order.
I always avoid them. And if I’m forced to use one, I play dumb and make the employee help me.
I’m a job creator.
I hope they don’t do that at all locations. My inner former grocery worker is confident I can check out faster than anyone. And some days I just don’t want the human interaction.
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My major issue is that all the self checkouts have security up the wazoo because of how much theft occurs with self check out
Not at the three I go to out west. I’m guessing you’re east of the river?
The only self checkout I like is Home Depot. They nailed that thing.
Putting the robust scanner back in its holder is a very satisfying sensation.
Good shit.
WinCo is NOT the kind of store that can pull off self checkout. It’s crazy they even tried. Holy shit!
Seriously this.
Oh god i miss WinCo!!!
I miss it soo much.
Lots of companies are finding self check is more trouble than it’s worth.
