According to the Tesla owner’s manual, “Vehicle functions, including some safety systems and opening or closing the doors or windows, may be limited or disabled when installation is in progress and you could damage the vehicle.” Janel chose to heed Tesla’s warning and did not attempt to open her doors or windows during the installation process for fear of damaging her vehicle, but this seems like a very dangerous oversight on Tesla’s part that she was able to be stuck inside at all.
The door mechanisms on the Tesla Model 3 and Model Y are electrically operated, and under normal circumstances are opened from the inside using a simple button to unlatch the door. Should the vehicle have no power, these models do have auxiliary manual cable release levers also found on the door panel, but Tesla warns against using the manual mechanism, citing that it should only be used when the car has no power. Janel said she was aware of this option but didn’t want to risk damaging her car, and she felt confident that she could stick out the heat.
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The Tesla owners manual states that the car will not initiate a software update if Keep Climate mode, Dog Mode, Sentry Mode or Camp Mode are engaged, but it fails to require vehicle occupants to exit the vehicle before the debilitating installation process begins. Tesla also recommends owners install software updates as soon as possible, which could cause some owners to feel obligated to initiate an update in a compromised environment.
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Janel said her car estimated the install would only take 24 minutes, but it actually took 40 minutes, which was long enough for her car’s interior to reach 115 degrees. In a follow-up video, her caption states that she was afraid to mess up her car by getting out during the installation.
So maybe she was not doing the smartest thing by choosing not to damage her car even when it was getting dangerously hot, but considering how expensive Teslas are and how easy it is to violate their EULA, I can’t really fault her as much as I fault Tesla.
Stop making the future stupid.
Bring back “dumb” devices that just do what we bought them for.
It’s not even a smart device problem, it’s a poorly/incompetently designed smart device problem.
There’s probably a hundred different ways they could have designed the update mechanism/door mechanism so that one could open/close doors (at a bare minimum) as they please during the install process.
But they probably chose the laziest cheapest route.
Fwiw, i own a m3 and the doors open just fine as regular manual doors, the door handle is very obvious and it works anytime, including software updates (I’ve tried it), it also doesn’t break anything.
Fwiw i also hate Musk and am embarrassed to be associated with a company he is ceo of. But this is a story about a very very stupid person, not a car design issue.
but Tesla warns against using the manual mechanism, citing that it should only be used when the car has no power.
I’m not saying she’s the smartest person in the world, but when the manufacturer is telling people “ONLY use this when you have NO power or you might break your 40k car” eventually you’ll get an article like this
If Teslas actually do have a decent chance of breaking something or causing the update to fail and bricking the car just because the manual mechanism is used then that absolutely is a car design issue
If not, then it’s a messaging issue and Tesla is still primarily responsible
Tesla is dumb for not making sure the software checks for temp data and if the vehicle is occupied. She is dumb for starting the update when it’s hot outside and not at night when the temps are cooler. I mean, can’t they remotely start the update or schedule it so nobody is in the car when it kicks off?
She definitely shares the blame here, but if my car can detect that there’s someone in the passenger seat not wearing their seat belt just by detecting the weight on the seat, Tesla can do the same in the driver’s seat when it wants to do an update.
The woman pressed the button to install the update. I don’t think the car should prevent you from clicking that button just because you are in the seat.
Remember not to leave your idiot inside an unattended car on a hot day.
“Before you go jumping to conclusions about her ineptitude, Brianna Janel was actually following the rules laid out by Tesla.”
From the article. And from her own video she confirmed she was never in any threat for her health or her life. She just followed the VERY dumb instructions given her for fear it would damage her car… The only idiots here are the engineer at Tesla, that gives instructions that makes no practical sense (the manual opening of the door could damage the car… Seriously? How could you make a door that could be damaged of opened manually, especially if you do not expect the automatic mode of operation to be fully functional 100% of the time?)
especially if you do not expect the automatic mode of operation to be fully functional 100% of the time?
It’s Tesla. What makes you think they expect their software to work anything less than 100% of the time without any bugs?
It’s important to mention these flaws with Tesla specifically, because Elon Musk doesn’t have the right politics.
PS The name of this community is terribly ironic.
Elon Musk’s opinions on things like quality control and regulation might be why Tesla cars are so uniquely shit.
I think the issue is more related to his takeover of Twitter and the massive purge of leftist ideologues from one of the world’s largest social media company. I’m almost certain this has nothing to do with cars.
This is a massive loss of power and influence for these sorts of people. Now they are showing how much they are seething by playing all these games, like talking shit about Tesla lol.
FYI, I don’t even like Tesla. I think it’s a cyberpunk dystopia on wheels. I would never buy one nor recommend it to anybody. This is not about cars.
