Here’s how I see it:

• Some person posts criticism of Kagi
• CEO of Kagi emails the person saying, I think some of what you said is factually inaccurate and I’d like a chance to talk to you about why
• Person angrily refuses to do that
• Mod of !techtakes publicly posts screenshots in his sub instead, calls the CEO an unhinged narcissist and his email a “harangue”
• People come in the thread and say, actually what the CEO said sounds “totally hinged” and the rude response seems un called for
• Mod starts banning people and deleting comments of people who are arguing with him, leaving up his own side of the conversation.